Patient Feedback

Patient Approval

Patient Approval | {link:https://www.mercyannualreport.com/files/Patient+Approval+Graph}Download .csv{/link}

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey* is the first national, standardized, publicly reported survey of patients that measures patients’ perceptions of their hospital experience.

According to the survey, 82% of patients would recommend Mercy to friends and family, compared to a 74% average for all reporting hospitals in Iowa and 69% for all reporting hospitals in the U.S.

Thanks for recommending us to your friends, family and neighbors!

*To learn more about HCAHPS visit www.hcahpsonline.org.