
Patient Approval | {link:https://www.mercyannualreport.com/files/Patient+Approval+Graph}Download .csv{/link}
The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey* is the first national, standardized, publicly reported survey of patients that measures patients’ perceptions of their hospital experience.
According to the survey, 82% of patients would recommend Mercy to friends and family, compared to a 74% average for all reporting hospitals in Iowa and 69% for all reporting hospitals in the U.S.
Thanks for recommending us to your friends, family and neighbors!
*To learn more about HCAHPS visit www.hcahpsonline.org.